We ship all U.S. orders directly from Australia via Australia Post International. Most orders are delivered within 5–10 business days, depending on the destination and customs processing.

• Fast dispatch – Orders are packed and dispatched within 1–2 business days.
• Tracking included – You'll receive an email confirmation with your tracking number as soon as your order is shipped.
• Door-to-door delivery – Your parcel is delivered directly to your shipping address by the local postal carrier.
• Reliable international shipping – All orders are carefully packed to help ensure your preserved flowers arrive safely.
• Tracking is available is located at website right bottom footer.

For more information about shipping, delivery times, and international orders, please visit our Shipping Policy page.

Preserved flowers are delicate, and should be handled with care. Please follow these care instructions:

• Do not water – preserved flowers do not require water. Adding water or spraying perfume may damage them.
  
• Keep in a dry environment – avoid placing them in areas with high humidity.
  
• Avoid direct sunlight – prolonged exposure may cause fading or discoloration.
  
• Cleaning – if dusty, gently blow with a hair dryer on a cool setting from a moderate distance.
  
• Chemical scent – a odour is normal, as the flowers have undergone preservation treatment.